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Frequently Asked Questions

Find answers to common questions about EDUQORA, subscriptions, lesson allowances, renewals, fresh lessons, and your learning experience.

About EDUQORA

Grades and Availability

Free Plan

Paid Plans

Renewal and Unused Lessons

Fresh Lessons

Completion and Progress

Upgrades and Plan Changes

Cancellation

Account and Security

Technical and Access

Lesson Availability and Limits

Support

Frequently Asked Questions

About EDUQORA

What is EDUQORA?+

Who is EDUQORA for?+

What subjects does EDUQORA offer?+

What languages does EDUQORA support?+

Grades and Availability

Which grades are currently available?+

When will Grades 7–12 be available?+

Free Plan

What is the Free Plan?+

Will the Free Plan receive new lessons every month?+

How many lessons can I complete on the Free Plan?+

Can I review a lesson I already completed?+

What happens when I use all my Free lessons?+

Paid Plans

What paid plans are available?+

How much does EDUQORA cost?+

What are the monthly lesson allowances?+

Will paid plans receive fresh lessons?+

Does every student receive a unique set of AI-generated lessons?+

Will I get the exact same set of lessons when my subscription renews?+

Renewal and Unused Lessons

What happens to my unused lessons at the end of my subscription period?+

What happens to lessons I already completed?+

Does renewal delete my learning progress?+

Does my allowance reset automatically?+

Fresh Lessons

How does EDUQORA create fresh lessons?+

Are AI-generated lessons published immediately?+

How often are new lessons generated?+

Will fresh lessons always be available exactly when my subscription renews?+

Completion and Progress

How do I know which lessons I have completed?+

Can I retake a completed lesson?+

Does reviewing a completed lesson use another lesson allowance?+

What happens if I start a lesson but don't finish it?+

Upgrades and Plan Changes

Can I upgrade from Free to a paid plan?+

What happens to my progress if I upgrade?+

What happens if I change from one paid plan to another?+

Cancellation

What happens if I cancel my subscription?+

Will my learning progress be deleted if I cancel?+

How can I request a refund?+

Account and Security

Can parents create an account for their child?+

Is EDUQORA safe for children?+

How is my information protected?+

Technical and Access

Can I use EDUQORA on a phone or tablet?+

What happens if I lose my internet connection?+

What happens if I forget my password?+

Lesson Availability and Limits

Why is a lesson locked even though I can see it in the Learning Library?+

Can I access lessons from another grade?+

Why don't I see new lessons immediately?+

Support

What if I have a question that isn't answered here?+